Privacy & Data Protection

Privacy Policy

At MendSure Healthcare, we respect your privacy and are committed to protecting the personal information you share with us.

Effective Date: August 22, 2026

Your Privacy Matters

We are committed to protecting your personal information and respecting your privacy.

Data Protection

We use appropriate measures to safeguard the information you provide to us.

Responsible Sharing

Information is shared only when necessary for healthcare coordination or legal purposes.

Our Commitment to Your Privacy

At MendSure Healthcare, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical tourism services.

1. Personal Information We Collect

We may collect the following information:

Name, phone number, email address, nationality and contact details.

Medical reports, prescriptions, laboratory results, imaging reports and other healthcare documents voluntarily shared with us.

Passport details and travel information when required for medical visa assistance.

Website usage information including IP address, browser type, pages visited, referral source and session duration.

Information submitted through inquiry forms, WhatsApp, emails or phone calls.

2. How We Use Your Information

Your information helps us to:

Respond to your medical inquiries.

Arrange consultations with hospitals and specialists.

Prepare treatment plans and cost estimates.

Assist with medical visas, travel arrangements and accommodation.

Provide customer support before, during and after treatment.

Improve our website and services.

Send healthcare updates, newsletters and promotional communications (you may unsubscribe anytime).

3. Medical Records

Medical records uploaded or shared with MendSure Healthcare are used solely for evaluating treatment options, obtaining expert medical opinions and coordinating healthcare services with our partner hospitals and doctors.

4. Legal Basis for Processing

We process personal information based on:

Your consent.

Providing requested healthcare coordination services.

Compliance with legal obligations.

Our legitimate business interests in improving our services.

5. Sharing of Information

We may share your information only when necessary with:

Partner hospitals and doctors.

Diagnostic laboratories.

Medical visa service providers.

Travel and accommodation partners.

Cloud hosting and IT service providers.

Government authorities when legally required.

We never sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. Although we strive to protect your information, no online transmission can be guaranteed to be completely secure.

7. Cookies

Our website may use cookies and analytics technologies to improve user experience, understand visitor behavior and optimize website performance.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

MendSure Healthcare

Email: hello@mendsurehealthcare.com

Website: https://sujeet.drsandeepvaishya.com

MendSure Healthcare is committed to handling your information responsibly.