Legal Information

Terms & Conditions

Please read these Terms & Conditions carefully before using the MendSure Healthcare website or our medical tourism services.

Effective Date: August 22, 2026

Medical Tourism Facilitator

MendSure Healthcare connects international patients with hospitals and healthcare professionals in India.

Patient Responsibility

Patients are responsible for providing accurate information and making informed healthcare decisions.

Important Disclaimer

Treatment outcomes, costs and services may vary depending on individual circumstances.

Welcome to MendSure Healthcare

By accessing or using our website and services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website and services.

1. About MendSure Healthcare

MendSure Healthcare is a medical tourism facilitator that assists international patients seeking medical treatment in India. We coordinate with accredited hospitals, experienced doctors, diagnostic centers, travel partners, and accommodation providers.

MendSure Healthcare is not a hospital, clinic, or medical practitioner and does not provide diagnosis, treatment, surgery, or medical advice.

2. Acceptance of Terms

By using this website, submitting an enquiry, uploading medical reports, booking consultations, or communicating with us, you acknowledge that you have read and accepted these Terms & Conditions.

3. Eligibility

You must be at least 18 years old.

If acting on behalf of another patient, you confirm you have their authorization.

You agree to provide accurate and complete information.

You agree not to misuse our website or services.

4. Medical Information

Medical reports, prescriptions, scans, laboratory results, and other healthcare documents submitted to MendSure Healthcare are used only for:

Obtaining expert medical opinions.

Preparing treatment plans.

Estimating treatment costs.

Coordinating with hospitals.

Scheduling appointments.

5. No Medical Advice

The information published on this website is intended solely for educational purposes.

Nothing on this website should be interpreted as medical advice, diagnosis, or treatment recommendation.

Patients should always consult qualified healthcare professionals before making medical decisions.

6. Online Consultations

If you request an online consultation, you understand that recommendations are based entirely upon the medical records and information supplied by you.

Online consultations do not replace physical examinations and may require additional investigations upon arrival in India.

7. Patient Responsibilities

Provide complete and truthful medical information.

Follow hospital and physician instructions.

Carry all required medical records.

Arrange valid travel documents.

Maintain appropriate travel insurance where applicable.

8. Treatment Outcomes

Medical treatments involve risks and uncertainties.

MendSure Healthcare does not guarantee successful treatment, recovery time, hospital stay, surgical outcome, or expected medical results.

9. Pricing & Estimates

Treatment costs displayed on our website are approximate estimates based on information provided by hospitals.

Final treatment costs may vary depending upon:

Patient's medical condition.

Additional investigations.

Complications.

Hospital policies.

Doctor recommendations.

10. Payments

Payments for hospital services, surgeries, accommodation, visas, travel, or diagnostics may be collected directly by hospitals or authorized partners unless otherwise agreed.

11. Refund Policy

Refund eligibility depends upon the cancellation policy of the respective hospital or service provider.

Consultation fees may not be refundable once services have been rendered.

Refund processing times vary depending upon banks and payment providers.

12. Cancellation Policy

Patients should notify us immediately if they wish to cancel appointments, travel arrangements, or treatment schedules.

Cancellation charges imposed by hospitals, airlines, hotels, or visa agencies shall remain the responsibility of the patient.

13. Privacy

Personal information submitted through our website is processed according to our Privacy Policy.

14. Intellectual Property

All website content including logos, graphics, text, videos, articles, and images belongs to MendSure Healthcare unless otherwise stated.

Unauthorized copying, reproduction, republication, or commercial use is prohibited.

15. Third-Party Services

We may recommend hospitals, laboratories, travel providers, hotels, translators, or transportation companies.

MendSure Healthcare is not responsible for services delivered by third-party organizations.

16. Limitation of Liability

MendSure Healthcare shall not be liable for:

Medical complications.

Treatment outcomes.

Travel delays.

Visa rejection.

Hospital decisions.

Loss of documents.

Indirect or consequential damages.

17. Website Availability

We strive to maintain uninterrupted access to our website but do not guarantee continuous availability.

18. Changes to Terms

MendSure Healthcare reserves the right to modify these Terms & Conditions at any time without prior notice.

19. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts where MendSure Healthcare operates.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our patient support team.

MendSure Healthcare

Email: hello@mendsurehealthcare.com

Website: https://sujeet.drsandeepvaishya.com

Our patient support team is available to assist with questions regarding these Terms & Conditions.

Please review these Terms & Conditions carefully before using our services.